Press ENTER to skip to the Job Description Press ENTER to skip to start the apply process
COVID-19: Our Commitment to Your Safety Learn more

Senior NOC Systems Engineer- Pasig City

PH - Remote

Apply Now

Job Description Job Attributes+

  • Job ID

    25574424

  • Req ID

    CORP02161

  • Job Type

    Full Time

  • Job Location

    PH - Remote

The Senior Systems Engineer will be supporting a Windows/Linux infrastructure comprised of 20+ remote locations throughout North America and Asia, with several thousand of call-center and corporate users. This role will involve managing server infrastructure, and supporting day to day maintenance operations.

In this role you will:
  • Administrate and engineer Windows/Linux server infrastructure
  • Build and install server hardware and software
  • Assess systems infrastructure requirements for new projects
  • Scale systems infrastructure to meet growing business demand
  • Maintain server access and security
  • Perform software upgrades and installations
  • Be responsible for patch management
  • Handle vulnerability patching
  • Manage server backups
We are looking for someone who has:
  • Minimum of 10 years direct experience with Windows/Linux administration and maintenance, in either a medium sized commercial network or large enterprise, preferably in a service providing industry
  • Bachelor’s degree in Computer Science or similar concentration as well as direct work experience
  • 10+ years Windows/Linux Administration
  • 5+ years’ experience with VMWare ESX
  • 5+ years’ experience with Backup Exec
  • 5+ years’ experience with Citrix Presentation Server 4.5 or higher
  • Proven experience with DNS, PKI, DFS, WSUS and Patch Management
  • Proven experience with PCI audit remediation utilizing tools such as Nessus and Qualys
  • Excellent interpersonal skills
  • Excellent communication (Both written and verbal) skills
  • Current MCSE and like certifications in the Linux space is preferred
  • Expertise in troubleshooting, performance tuning, and problem resolution
  • Proven ability to multi-task between operational and project related work efforts
  • Strong documentation, communication skills, and ability to train others is critical
  • Experience with hardware imaging and maintenance, preferably with HP servers
About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

The ResultsCX Way Video

The ResultsCX Way

Learn about the six fundamental values which define our culture.

Watch Video (3:29)
Covid-19 Video

Covid-19

Learn how ResultsCX is protecting employees during the pandemic.

Watch Video (4:16)

Saved Jobs