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Licensed Agent Coordinator Supervisor

in Remote, Remote

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Job Description Job Attributes+

  • Job ID

    25529514

  • Req ID

    CORP01358

  • Job Location

    Remote, Remote
    US

Licensed Agent Coordinator Supervisor

The Licensed Agent Coordinator Supervisor will support a team of remote license agents by overseeing the team’s day to day operations and providing support where needed.
We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

In this role you will:
  • Support a remote licensing team’s
  • Oversee licensing of the agents
  • Provide input and guidance on strategic decisions
  • Perform research and develop recommendations
  • On-board new license coordinators
  • Perform cost tracking and analysis
  • Define, collect, and measure on key metrics to report to leadership.
  • Handle annual review process and career pathing with coordinators
We are looking for someone who has:
  • Bachelor degree in Business or related field
  • 5+ years of experience in a team lead role
  • 5+ years of experience in licensing
  • Experience working in a fast-paced environment
  • Excellent communication and presentation skills
  • Strong MS skills
About ResultsCX:

We encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!

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The ResultsCX Way

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