Healthcare Support Representative - Newtown

Hiring now!

Are you passionate about assisting customer inquiries? This is your chance to make a difference. ResultsCX is a company that drives people to success and acknowledges their effort. We provide remarkable healthcare support to our client while building a better community for our team members.

We strive to be always greater.  What’s Your Greater?  Come find it at ResultsCX!

Be one of us today! Join ResultsCX and have a front row seat in resolving customers’ concerns. Our Healthcare Support Representatives are dedicated individuals who love to provide giving instructions, answering questions, and helping resolve customer issues. If you are dedicated, patient, and computer-savvy, we want you!

• Provide excellent customer service
• Communicate with customers over the phone, via email, and/or online chat
• Multitask accessing multiple computer screens while assisting our customers
• Resolve customer concerns with exceptional customer experience

• To be of legal working age
• At least high school diploma for old curriculum, SHS for new curriculum
• At least 6 months BPO experience
• Good communication and computer navigation skills
• Ability to type 35 words per minute
• Basic computer navigation skills and exceptional communication skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment

• Be part of a company of team players
• Share your skills and discover more personal and professional growth
• Earn and save! Get astounding benefits such as Paid Training, Employee Performance Incentives, Healthcare Benefits, and Paid Time-Offs
• We value your mental health with work-life balance
• Be a part of an inclusive culture, work with a diverse team
• Provide unbelievable service that makes a customer’s day a little brighter

Does this sound like a promising opportunity for you? Don’t waste more time! Apply now and reserve your slot because our training Classes are already starting!

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.