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Director, Talent Acquisition

in Pasig, Metro Manila

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Job Description Job Attributes+

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  • Job Type

    Full Time

  • Job Location

    Pasig, Metro Manila

Director Talent Acquisition

The Director of Talent Acquisition leads ResultsCX global talent strategies by creating a strategic plan to enhance the global talent acquisition processes to include talent sourcing and acquisition, marketing the results brand, and enhancing recruitment tools and technology for a proactive and data driven talent acquisition approach.

In this role you will:
  • Partner with Operations to determine manpower needs and deliver effective hiring strategies and a seamless hiring experience for acquired talent.
  • Create a cost-effective talent acquisition strategy and sourcing plans sensitive to the changing demands of the business and that which bring and champion the Results Brand to applicant source locations driving the positive image of the company as an employer.
  • Proactively ensure a healthy applicant pipeline to meet hiring requirements upon demand.
  • Effectively evaluate and utilize multi-media sourcing that would bring the highest yields with reasonable costs.
  • Achieve optimization of talent, implement effective talent pooling, hiring strategies and reprofiling to support continuous hiring objectives.
  • Build and maintain strong partnerships with government and educational institutions, training academies, third party search agencies, and online recruitment service providers to achieve expanded and optimize talent sources.
  • Initiate and drive a continuous improvement culture related to recruitment strategies, systems and processes including but not limited to assessment tools and methods, applicant tracking systems, assessment stages, and applicant experience.
We are looking for someone who has:
  • A Bachelor’s degree in Human Resources or related field.
  • 7+ years of experience in a senior level recruitment role supporting a global organization.
  • Superior computer skills in Microsoft Suite and Applicant Tracking Systems.
  • An analytical data driven recruitment approach
  • Experience leading Talent Acquisition teams in growth organizations.
  • Strong business acumen including business partnering and influencing skills.
  • Strong people leadership capabilities and talent development mindset.
About ResultsCX:

We encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

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