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Director Application Development

in Remote, Remote

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    Remote, Remote

Director, Application Development

The Application Development Director works with Senior Management to outline and implement the strategic mission of the application development function. Additionally, the Application Development Director will oversee the day-to-day operations of the Application Development staff.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

In this role you will:
  • Lead the Application Development Group

  • Maintain the existing enterprise systems

  • Research and implement newer, integrated enterprise systems

  • Plan, lead, assign, supervise, and control activities related to software design and development

  • Recommend best practices

  • Establish and manage project timelines, goals, and objectives

  • Work with business leaders to understand business requirements and helps them understand how technology tradeoffs influence strategy

  • Define high level technical strategies, guidelines and standards that balance short term and long term objectives in a practical manner

  • Mentor and guide developers in various activities including design, standard setting, documentation, and quality control

We are looking for someone who has:
  • A Bachelor's degree in Computer Science or Business Administration

  • 10 years of varied Information Technology experience

  • 4- 5 years of experience managing or directing technical operations

  • Experience as a Software Engineer

  • Significant experience managing external software vendors and system integrators

  • Experience with multiple implementation methodologies including Waterfall and Agile

  • Experience leading external staff augmentation, including local and on/offshore models

  • Skills in SQL Server,  PHP, PMP or  PMI-ACP certification

  • Experience leading Business Intelligence / Data Warehouse teams

  • Experience in strategic technology planning, execution, and policy development

  • Exposure to business theory, business processes, management, budgeting, and business office operations

  • Excellent understanding of project management principles

  • Excellent communication and presentation skills

About ResultsCX:

We encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

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