Customer Service Representative - Newtown

Hiring now!

Start a greater career at the heart of Cebu City. Our Newtown site is looking for highly motivated individuals and dedicated individuals. This is your chance to join a progressive company be recognized for your achievements. At ResultsCX, we train our team members to provide exceptional customer service to our clients and make a better community for our employees.

What’s Your Greater?  Come find it at ResultsCX!

Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives - Onsite in Newtown are passionate in helping our customers! You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills, and the ability to solve problems, we want you!

• Provide excellent customer service
• Communicate with customers over the phone, via email, and/or online chat
• Multitask on multiple computer screens and windows to attend to the customer’s concern
• Resolve issues while providing an exceptional customer experience

• To be of legal working age
• At least high school diploma for old curriculum, SHS for new curriculum
• At least 6 months BPO experience
• Exceptional communication skills
• Ability to type 35 words per minute
• Basic computer navigation skills
• Positive attitude, strong work ethic, and ability to thrive in a dynamic environment

• Add your unique talent to our team
• Explore opportunities to grow personally and professionally
• Earn and save, we’ve got you covered with Paid Training, Employee Performance Incentives, Healthcare Benefits, and Paid Time-Offs
• We value your mental health with work-life balance
• Be a part of an inclusive culture, work with a diverse team
• Provide unbelievable service that makes a customer’s day a little brighter

If this sounds like a challenging opportunity to you, don’t miss out! Training Classes are forming now! We have limited slots. So, apply now and SECURE your spot!

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.