ResultsCX is recruiting for its Bangalore office a CONSULTANT for Intelligent Automation Practice. Consultants are expected to have a very high degree of familiarity in the chosen RPA Tool/s. He/She should be able to understand processes and convert them into Process Maps at different levels of granularity (L0 to L4). The core strength of the Consultant is to interpret and implement the process maps into high quality code through the IA software. .We work in small teams and it is critical that our technical consultants produce error-free, structured, robust and complete-in-all-respects code that adheres to the high standards set by the company. Our clients are Fortune 100/500 organizations who entrust their digital transformation to us and our technical consultants in turn ensure we deliver against expectations in the best manner possible
This is a full- time role with ResultsCX and is based in the Bangalore, India offices.In this role you will:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.