Chat Support Representative (Technical) - Alaskaland

Urgent Hiring!

Do you have experience in assisting customers via email or chat? Are you skilled in resolving issues through troubleshooting? We want you! It’s time to choose a career that will reward your accomplishments! Our company values a nurturing culture and build in-house talents.

Join us today and be the voice of our clients. Our Chat Technical Support Representatives are dedicated individuals who are passionate to assist our customers. You will be providing instructions, answering questions, and helping resolve customer concerns.  This position is open to candidates with at least 1 year technical support experience plus 6 months chat/email support.

• Provide excellent customer service
• Communicate with customers via email and/or online chat
• Multitask on multiple computer screens and windows to attend to the customer’s concern
• Resolve issues while providing an exceptional customer experience

• To be of legal working age
• At least a high school or senior high school diploma
• At least 1-year technical support experience
• At least 6 months chat support experience
• Exceptional communication skills
• Ability to type 35 words per minute
• Basic computer navigation skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment

Does it sound like a great opportunity for you? Don’t miss you chance. Our Training Classes are forming now, and we have limited slots. So, apply now and SECURE your spot!

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.