Chat Support Representative (Technical) - Alaskaland

Urgent Hiring!

Do you have experience in assisting customers via email or chat? Are you skilled in resolving issues through troubleshooting? We want you! It’s time to choose a career that will reward your accomplishments! Our company values a nurturing culture and build in-house talents.

Join us today and be the voice of our clients. Our Chat Technical Support Representatives are dedicated individuals who are passionate to assist our customers. You will be providing instructions, answering questions, and helping resolve customer concerns.  This position is open to candidates with at least 1 year technical support experience plus 6 months chat/email support.

• Provide excellent customer service
• Communicate with customers via email and/or online chat
• Multitask on multiple computer screens and windows to attend to the customer’s concern
• Resolve issues while providing an exceptional customer experience

• To be of legal working age
• At least a high school or senior high school diploma
• At least 1-year technical support experience
• At least 6 months chat support experience
• Exceptional communication skills
• Ability to type 35 words per minute
• Basic computer navigation skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment

Does it sound like a great opportunity for you? Don’t miss you chance. Our Training Classes are forming now, and we have limited slots. So, apply now and SECURE your spot!

Be part of our team as an Email/Chat Support Representative, you will enjoy Limitless Opportunities for development and growth!