Bilingual Customer Service Representative - Work From Home/Remote

$13.00 - $15.00 per hour

Earn up to $15.00 per hour plus other incentives!

Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.

We expect greater of ourselves... What’s Your Greater?  Come find it at ResultsCX!

Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Advocates love to help customers! You will be giving instructions, answering questions, promoting a product or service, or resolving a customer’s complaints. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!

• Provide excellent customer service regarding products and/or services
• Communicate with customers over the phone, via email, and/or online chat
• Navigate a computer with multiple windows and screens
• Resolve any customer issues while providing an exceptional customer experience

• High school diploma or GED required
• Ability to type 25 words per minute
• Basic computer navigation skills and strong communication skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment
• Bilingual Spanish (preferred)
• Any customer service experience a plus

• Employee Performance Incentives and Prizes
• Frequent Employee events, games, parties, and all-around fun in the workplace
• Healthcare Benefits – Medical, Dental, Vision, PTO & 401(K)
• Paid Training
• Discounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much more
• Opportunity to grow with ResultsCX if that’s “Your Greater”
• Flexibility with scheduling

The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Equipment Qualifications & Set Up Needed

At home positions will require you to independently have access to the following:

• High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 5 Mbps
• Ability to connect directly to the internet service provider modem with an ethernet cable, WIFI is not acceptable
• Dedicated workspace in your home that is free of background noise and distractions